Frequently Asked Questions

The Termite Guy FAQs

Learn about termite and pest issues affecting Southern California to keep your home or business safe and secure.

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What areas does The Termite Guy serve?

Service Area & Scheduling

We serve Orange, Los Angeles, Riverside, San Bernardino, and Ventura counties, with offices in Santa Ana and Newbury Park.

What are your business hours?

Service Area & Scheduling

We're open Monday through Thursday, 7am–5pm, and Friday 7am–4pm. We're closed Saturday and Sunday.

How do I schedule an inspection or service?

Service Area & Scheduling

Call us at 877-837-6483 or fill out the contact form on our website, and our team will get you on the schedule.

How quickly can you get someone out to my property?

Service Area & Scheduling

Call our office for the soonest available appointment.

Do you serve commercial properties as well as residential?

Service Area & Scheduling

Yes — we provide termite and pest control services for both residential homes and commercial properties throughout our Southern California service area.

Do you offer emergency or same-week service?

Service Area & Scheduling

We do our best to accommodate urgent situations. Call our office for the soonest available appointment.

Is The Termite Guy licensed and insured?

Service Area & Scheduling

Yes — we hold a Structural Pest Control Board license (#PR5121), a Contractors State License Board license covering general building contracting and roofing (B-1 & C-39, #771813), and California Department of Pesticide Regulation Qualified Applicator Licenses.

How long has The Termite Guy been in business?

Service Area & Scheduling

We've been serving Southern California homeowners and businesses since 1997, as a family-owned and operated company.

What does a termite inspection include?

Termite Inspections

A licensed inspector examines accessible areas of your home — foundation, crawl space, attic, eaves, and any wood-to-soil contact points — for live termites, damage, and the moisture conditions that attract them. You'll receive a written report identifying any findings, organized by California's standard Section 1 (active infestation or damage) and Section 2 (conditions likely to lead to infestation) categories.

How long does a termite inspection take?

Termite Inspections

Most residential inspections take 30–60 minutes, depending on the size of the home and how accessible the crawl space, attic, and exterior are. Larger properties or homes with limited access points may take longer.

Do I need to be home for the inspection?

Termite Inspections

It helps, but it isn't required as long as our inspector can access the exterior, garage, attic, and crawl space. If interior areas need to be checked, someone with access should be available, or arrangements can be made in advance.

How much does a termite inspection cost?

Termite Inspections

Ask about a free estimate when you call to schedule — in most cases there's no cost to you to find out what's going on with your property and get a treatment recommendation.

Can termites be present without visible damage?

Termite Inspections

Yes. Subterranean termites travel through soil and mud tubes, often staying inside walls or under floors where they're never seen until damage is significant. Drywood termites can be active inside a single wall stud for years before kickout holes or discarded wings ever appear.

How often should I get my home inspected?

Termite Inspections

The California Structural Pest Control Board recommends having your home professionally inspected every 2 to 3 years. Because termites can establish a colony and remain hidden for years before swarming, regular inspections help detect infestations early, identify conditions that attract termites, and prevent more extensive damage.

What should I do to prepare for a termite inspection?

Termite Inspections

Clear access to your attic hatch, crawl space entry, water heater closet, and any areas where stored items block exterior walls.

Will the inspection report tell me exactly how much treatment will cost?

Termite Inspections

The report identifies what was found; from there we'll recommend a treatment approach and provide a cost estimate based on the extent and type of infestation. Localized treatment pricing depends entirely on the inspection findings, and fumigation pricing is based on the cubic footage of your home.

What's the difference between subterranean and drywood termites?

Termite Identification & Behavior

Subterranean termites live in the soil and travel into structures through mud tubes, needing constant ground contact for moisture. Drywood termites live entirely inside the wood they infest, need no soil contact, and can survive in wood with much lower moisture content.

What are mud tubes and why do termites build them?

Termite Identification & Behavior

Mud tubes are pencil-width tunnels subterranean termites build to travel between soil and wood while staying protected from predators and dehydration. Finding mud tubes on a foundation, pier, or exterior wall is one of the clearest signs of subterranean termite activity.

How fast can termites damage a house?

Termite Identification & Behavior

A large, established subterranean colony can cause serious structural damage within 2–3 years, though most damage takes longer to become significant. Drywood termite damage tends to develop more slowly, often taking 3–5 years before it's visibly noticeable.

What are the signs of drywood termites?

Termite Identification & Behavior

Look for small kickout holes surrounded by tiny termite droppings (called frass). These pellets are hard, dry, and about the size of a grain of sand or ground pepper, with a distinctive oval shape and six concave sides. Their color can range from light tan to dark brown or black, depending on the type of wood the termites have been feeding on. Other signs include hollow-sounding wood and discarded wings near windowsills, doors, or light fixtures after a swarm. In Southern California, drywood termite swarmers are most commonly seen in late summer through fall.

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