I wanted to thank you for the outstanding job you did preparing and organizing our neighborhood (Highland Park) for fumigation last month. I was totally overwhelmed at the thought, as I am a single mom with a demanding job and I couldn’t imagine how I could possibly get ready. You took command of the information meeting like a pro and alleviated all of my concerns. The preparation was very manageable and you and your team made for a very smooth process when we moved back into our homes. I can’t thank you enough.
I work with Dan O’Bryan and have always been 100% satisfied with his professionalism. I also feel he is very honest and trust him for my clients and myself. Thanks,
Star Real Estate
You guys are great! I like dealing with both Scott Jones and Scott Rollins out of your Santa Ana office. Just today Scott re-inspected an area that I had concern (I am representing the buyer on this one). Scott had already been out there dealing with the 87-year-old seller a few times. Scott did not hesitate to go back there for me, and he got it done within 24 hours of me asking him to do so. I will continue to use The Termite Guy and refer you.
California Coastal Properties
We would like to take the time to thank you for doing such a wonderful job with the building fumigation for the Villa Marina East V Condominium Association community. Your professonalism as well as that of your employees at The Termite Guy and IRC Services made a difficult job very easy. On behalf of myself and the Board of Directors we can not thank you enough for all of your hard work.
President, StoneKastle Community Management
Hello! First of all, the experience each time that we have had our houses tented has been a great experience! Mark Petrick has been The Termite Guy I call to get quotes. He is prompt, pleasant, knowledgeable and quick. The staff at your office is experienced and has all the answers. The bags and instructions arrived as planned. The crew who did the wood work did a great job. I left paint for them and they did a great job painting them. Only issue this time was the gutters were bent up bad when they were trying to remove them from the wood so they could replace the damaged wood. My husband mentioned it to Mark and the team and they immediately straightened the gutters (as much as they could) and painted the bad spots. The roof was roughed up a little but the IRC Roofing guys came out after the tenting and replaced a few tiles and straightened others. Only concern is hopefully it won’t leak now. :) Our house on El Ciervo was done in 2008. Had some bad boards and broken tiles that they replaced and did a great job. All in all, our experience with The Termite Guy and IRC Services was excellent both times. Thank you!
I just wanted to take a moment to thank your exceptional team for making our termite fumigation a complete success at Highland Park in Mission Viejo. The Termite Guy eased our nervous minds from start to finish and answered all our concerns and questions in a very professional manor at our neighborhood meeting. The Termite Guy team was like a family and it was a pleasure to work with such a hard-working organized devoted team. They really went the extra mile to take into consideration our outside plant concerns and was patient with us picky homeowners. The clean-up crew did a fine job and gas services were turned back on in a timely manner. It was a great pleasure having The Termite Guy do our fumigation. Thank you all for going the extra mile with such a smile. You guys are the best! Thank you again.
Dear Scott, We recently sold our home at San Lorenzo Ave, Santa Ana, CA. The Termite Guy arranged the tenting and termite damage repair. I didn't have an opportunity in the rush of the sale and moving to let you know what a good job your crews did. One of the selling points of house was it's extensive landscaping, and we hoped to preserve as much as possible as the buyers bought with the landscaping in mind. I spoke with the head of your tenting crew about avoiding the plantings immediately around the house as much possible. He took the extra time to tent around some plantings that he had originally intended to tent. The guys doing the repair did a fine job, but I particularly wanted to thank them and you for the job they did on one of the posts that supports a backyard patio cover. The post that needed replacing was completely wrapped in a years old passion flower vine. Cutting it off to replace the post would have killed all the vines covering the patio structure, and would have required years to regrow. When I explained this, they figured out a way to trim the vine so they could get at the post, cut the old post into pieces and slipped it out from between the vines and out the top of the structure. They then cut and painted the new post and slipped it down from the top and into the wrapping of vines. You couldn't tell, except for some pruning, that the post hadn't always been wrapped by the vine. Although we had some expected die off of plantings in that area, both we and the buyers were very pleased that The Termite Guy crew's amazingly detailed work saved many years of landscaping design. Please thank them for me.
Truth and Lies Productions
We recently used The Termite Guy for a big job at one of our properties. Our contact person was very friendly and very knowledgeable. On top of that their prices were very reasonable. I would highly recommend The Termite Guy to anybody in need of termite treatments. Sincerely,
Norman Jacobson Realty Resources, Inc.
Nikki, Thank you very much for answering your phone yesterday evening and putting me in contact with Mark Petrick. The original company caved in once they knew another company was going to get us what we needed as far as the clearance. I talked with Mark and we both agreed it was probably easier on everyone to keep this project with them. Once more you proved why The Termite guy and IRC Services is my 1st choice for termite work and I will continue to recommend your services to other Realtors. This one was the listing agent's choice (and a bad one at that). Thanks,
Wathen Realty Group
I want to thank you for the terrific service you provided to Capewoods. We have received many compliments from the homeowners and board members on the personal service from you. Thank you for making it an easy project to accomplish. Sincerely,
Seabreeze Management Company, Inc.
Dear Alex: On behalf of the Board of Directors of Village Townhomes, Inc, a three hundred-six (306) unit community in Huntington Beach, I would like to extend to you a letter of thanks and recommendation as a result of your outstanding performance of a full tenting project of all thirty-seven (37) buildings. The commitment provided to the association for the several weeks leading up to the community project and seeing it through five phased weeks was impeccable and made everyone feel at ease knowing that your staff handled every homeowner with diligence and urgency, resolving any issue promptly and to everyone’s satisfaction. We would also like to give specific thanks to your staff members Nikki Seeman and Dave Lichtenwalter. Knowing that they were onsite providing excellent customer service throughout the entire project, it allowed the Board of Directors and myself, the community manager, a restful night’s sleep every night knowing that we could count on them at a moment’s notice to handle any concerns. Thank you for your staff’s excellent dedication to the community and for a job well done! With kindest regards,
Optimum Professional Property Management
Dear Peter, Thank you so much for all you did to help us with our open house at Star Real Estate, we really appreciate it.
Star Real Estate, South Orange County
We were very happy with the service we received from The Termite Guy for the Huntington Beach property, all went well and your office was very responsive. Thank You,
Thank you and The Termite Guy and IRC Services so much for your snack sponsorships! Our students loved your tacos and other yummy snack and loved learning about bedbugs too! Thank you for everything you and your company do for AAGIE, we truly appreciate it! Sincerely,
Apartment Association Greater Inland Empire (AAGIE)
At Surterre Properties we demand the best. Personally I have been using The Termite Guy for years. In my 20+ years in real estate no one comes close to their professionalism, promptness, quality of work and courtesy. Absolutely NUMERO UNO.